Global high-mix volume high-speed PCBA manufacturer
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The parameters listed in your Gerber files (or attached documents such as PDF, ReadMe, or Word) are not consistent with the details selected in your online order.
These differences may include key specifications such as:
• Solder mask or silkscreen color
• Board thickness
• Material type or Tg value
• Surface finish (e.g., HASL, ENIG, etc.)
• Finished copper thickness
• Gold fingers, etc.
For example: the online order specifies 1.0 mm board thickness, but the Gerber file notes 1.6 mm.
In such cases, PCBasic must pause production and contact you for confirmation, which may delay the lead time.
Please ensure all parameters in your Gerber files match the order details you select online before submission.
PCBasic will follow the specifications confirmed in your online order as the final reference for production.
Keeping both sets of parameters consistent helps prevent engineering queries (EQs) and ensures fast, accurate order processing.
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In addition, we've prepared a Help Center. We recommend checking it before reaching out, as your question and its answer may already be clearly explained there.
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In addition, we've prepared a Help Center. We recommend checking it before reaching out, as your question and its answer may already be clearly explained there.
WhatsApp Support
In addition, we've prepared a Help Center. We recommend checking it before reaching out, as your question and its answer may already be clearly explained there.