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Home > Pcbasic FAQ > Shipping and Delivery > Logistics Issue

What if the courier company (DHL, FedEx, UPS, etc.) fails to deliver my PCBs as scheduled?

This rarely happens, but if it does, please contact the courier company for updated delivery information. Although PCBasic is not legally responsible for such delays, we will also help track and follow up with the courier. In the worst case, we will remake and re-ship your PCBs. For any extra courier charges, we will negotiate with the courier company for possible compensation.

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