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JS@pcbasic.com
Open Hours：9:00-21:00 (GMT+8)
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Home > Pcbasic FAQ > My Orders > Sales service

Can I change my sales representative?

Of course.


You can rest assured that every sales representative at PCBasic has received professional training to provide customers with timely, accurate and friendly service. However, if you feel that the current sales representative handling your account is not meeting your expectations, we would greatly appreciate your feedback and suggestions.


If you wish to change your sales representative, please contact us via email at JS@pcbasic.com or through our Livechat/Whatsapp/Wechat (the right middle floating contact bar). We will arrange a new sales representative for you as soon as possible to ensure smooth and efficient communication.

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wechat

E-mail

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Phone contact

+86-755-27218592

In addition, we've prepared a Help Center. We recommend checking it before reaching out, as your question and its answer may already be clearly explained there.

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Wechat Support

In addition, we've prepared a Help Center. We recommend checking it before reaching out, as your question and its answer may already be clearly explained there.

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WhatsApp Support

In addition, we've prepared a Help Center. We recommend checking it before reaching out, as your question and its answer may already be clearly explained there.