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Home > Pcbasic FAQ > Start Ordering > Register PCBasic Account

Why Is My Order Still Under Review?

Your order may involve a more complex or specialized process, which requires careful review. Typically, if the order review takes longer than 48 hours or is paused due to special circumstances, our sales support team will proactively contact you via email. Please keep an eye on your email notifications, or you can reach us at js@pcbasic.com.

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In addition, we've prepared a Help Center. We recommend checking it before reaching out, as your question and its answer may already be clearly explained there.

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In addition, we've prepared a Help Center. We recommend checking it before reaching out, as your question and its answer may already be clearly explained there.