Cookie Policy

1. Introduction

Shenzhen JS Technology Co., Ltd. ("we", "us", "our") uses cookies and similar technologies to enhance your experience on https://www.pcbasic.com/ (the "Website"). This Cookie Policy explains what cookies we use, why we use them, and how you can manage your preferences.

2. What are Cookies?

Cookies are small text files stored on your device when you visit a website. They help the website remember information about your visit, making it easier to use and providing a more personalized experience.

3. Types of Cookies We Use

We use the following types of cookies on our Website:

• Strictly Necessary Cookies: These cookies are essential for the proper functioning of the website. They enable you to navigate the site and use its features, such as accessing secure areas.
• Performance Cookies:These cookies collect information about how visitors use the website, such as which pages are visited most often. This information is used to improve how the website works.
• Targeting/Advertising Cookies (if applicable): These cookies are used to deliver advertisements relevant to you and your interests. They may also limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns.

4. Cookie Duration

The cookies we use will be stored on your device for up to 1 year, unless you delete them sooner.

5. Third-Party Cookies

We use the following third-party services, which may set their own cookies: Google Analytics, Facebook Pixel, etc. These third-party services have their own privacy policies, which we recommend you review.

6. Manage Cookie Preferences

You can manage your cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. Please note that disabling strictly necessary cookies may affect the functionality of the website. You can also manage your preferences via our cookie consent banner.
For EU/EEA users:
We will not set non-essential cookies (such as performance or advertising cookies) unless you have given your explicit consent through our cookie banner.

7. How can you manage cookies

Removing cookies from your device

Most browsers allow you to manage your cookies by either accepting or rejecting all cookies or accepting only certain types of cookies. The procedure for managing and deleting cookies usually can be found in your browser’s integrated help function. You can delete all cookies that are already on your device by clearing the browsing history of your browser. This will remove all cookies from all websites you have visited. Be aware though that you may also lose some saved information (e.g. saved login details, site preferences).

Managing site-specific cookies

For more detailed control over site-specific cookies, check the privacy and cookie settings in your preferred browser.

Blocking cookies

You can set most modern browsers to prevent any cookies being placed on your device, but you may then have to manually adjust some preferences every time you visit a site/page. And some services and functionalities may not work properly at all

8. Changes to our Cookies Notice

If we change anything important about this Cookie Notice, we will notify you on the website via appropriate method. You may review the Cookies Notice by visiting the website and clicking on the "Cookies Notice" link.

9. Contact Us

If you have any questions about this Policy, please contact us at:
Email: JS@pcbasic.com

Last Updated: 2 August 2025

Effective Date: July 31, 2025
Last Updated: July 31, 2025

Welcome to PCBasic!

This Privacy Policy ("Policy") is designed to explain how we collect, use, disclose, and protect your personal information ("Personal Information" or "Data") when you visit our official website https://www.pcbasic.com/ ("Website") and use our ordering platform ("Platform").

Please read this Policy carefully before using our Website and Platform. By accessing the Website, using the Platform, or clicking “Accept” or a similar option on our cookie banner/pop-up, you acknowledge that you have understood and agree to the practices described in this Policy.

1.What Information Do We Collect?

The types of information we collect depend on your interaction with our Website and Platform, and mainly include:

Information You Provide Directly:

Account Information: When you create an account (if applicable), we may collect your name, email address, phone number, username, password, and other relevant details.

Order & Transaction Information: When you place an order through our Platform, we collect information necessary to process your order and fulfill our contract, including billing address, shipping address, payment information (note: payment card data is typically processed directly by payment service providers; we may only receive transaction status and limited identifier information), details of products/services ordered, and order history.

Contact Information: When you contact us via forms, email, phone, or chat (e.g., for inquiries, complaints, or technical support), we collect your name, contact details (email, phone), and the content of your communication.

User-Generated Content: Information you submit in product reviews, comments, forums, or other community features.

CPreference Information: Marketing preferences you choose to provide, such as newsletter subscription status.

Information Collected Automatically via Technology:

Device & Usage Information: When you visit the Website and use the Platform, we and our third-party service providers (see below) use cookies, pixel tags, web beacons, log files, and other tracking technologies (collectively “Cookies and Related Technologies”) to automatically collect certain information, such as:

• Device Information: IP address, operating system, device type (e.g., mobile, tablet, desktop), device identifiers (e.g., IDFA, AAID), language settings.
• Usage Information: Access dates and times, browsing paths on the Website (including pages visited, time spent), clickstream data, actions taken on the Platform (such as search queries, items added to cart, checkout steps), and error logs.
• Location Information: Approximate geographic location estimated from your IP address (typically at the city or region level).
• Cookies and Tracking Technologies: We use cookies and related technologies for various purposes depending on the type of cookie:
  • Strictly Necessary Cookies: Essential for the Website to function properly. They enable you to navigate and use key features, such as accessing secure areas.
  • Performance Cookies: Collect information about how visitors use the Website, such as which pages are visited most. This information is used to improve site performance.
  • Functionality Cookies: Allow the Website to remember choices you make (such as username, language, or region) and provide enhanced, more personalized features.

For more information, please refer to our Cookie Policy.

2.How Do We Use Your Information?

We use the information we collect for the following purposes:

• To Provide and Operate the Platform: Process your orders, handle payments, deliver products/services, manage your account (where applicable), provide customer support, and fulfill our contractual obligations to you.
• To Improve and Optimize: Analyze Website and Platform usage, diagnose technical issues, test new features, enhance performance, develop new products or services, and conduct internal research.
• To Personalize Experience: Show or recommend relevant products, services, or content based on your interests, browsing, and purchase history (where you have consented).
• To Communicate With You:
  • Send transactional messages (such as order confirmations, shipping notifications, account updates, or policy change notices).
  • With your explicit consent, send marketing and promotional messages (such as newsletters or special offers). You can always opt out of marketing communications.
  • Respond to your inquiries, requests, and feedback.
• For Security and Protection: Detect, prevent, and investigate fraud, abuse, security breaches, illegal activities, or other conduct that may violate our terms, and protect the rights, property, and safety of us, our users, or the public.
• For Legal Compliance: Comply with applicable laws, regulations, legal processes, or governmental requests.
• Other Business Purposes: Aggregate, de-identify, or anonymize data (so it no longer identifies you) for statistical analysis and internal business purposes.

Legal Basis (for EU/EEA users):

Where required by law (e.g., under the GDPR), we process your personal data based on appropriate legal grounds, such as your consent, performance of a contract, legal obligations, or our legitimate interests.

3.How Do We Share Your Information?

We only share your information in the following circumstances:

• Service Providers: We engage third-party companies and individuals to perform services on our behalf (e.g., website hosting, data analytics, payment processing, order fulfillment, logistics, customer support, email delivery, marketing management). These providers only have access to personal information as necessary to perform their functions and are contractually obligated to protect your information and not use it for other purposes.
• Business Transfers: If we are involved in a merger, acquisition, asset sale, financing, or reorganization, your information may be transferred as part of that transaction. We will notify you if your personal information becomes subject to a new privacy policy.
• Legal Requirements: Where we believe in good faith that disclosure is necessary to comply with applicable law, regulation, subpoena, court order, or governmental request; to protect the rights, property, or safety of us, users, or the public; or to investigate or prevent fraud, illegal activities, or potential threats.
• With Your Consent: In other cases, we will share your information only with your explicit consent.

International Data Transfers (for EU/EEA users):

Your information may be transferred to and processed in countries outside your country of residence, including countries outside the EEA. Where we transfer your data internationally, we will ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

Additional Provisions

Children’s Privacy

Our Website and Platform are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction.

Your Rights

Depending on your jurisdiction (especially if you are in the EU/EEA), you have certain rights regarding your personal information, including the right to access, correct, delete, restrict, or object to our processing, as well as the right to data portability and to withdraw your consent. Please see the “Your Rights” section in our full Privacy Policy for details.

Changes to This Policy

We may update this policy from time to time. Updated versions will be posted on our Website with a new “Last Updated” date.

Contact Us

If you have any questions or wish to exercise your rights, please contact us at:
Email: JS@pcbasic.com

Last Updated: July 31, 2025